Shouldice Hospital, Ltd. Case

Starting as a small hospital, the Shouldice Hospital has had a rather long history since the end of the Second World War. And At the time of his death in 1965, the founder Dr. Shouldice’s longtime associate, Dr. Nicholas Obney was named surgeon-in-chief and chairman of the board of Shouldice Hospital Limited and under his leadership, the volume of activity continued to increase, reaching a total of 6,850 operations in the 1982 calendar year. And primaries represented approximately 82% of all hernias operations performed at Shouldice in 1982.It has been very successful. And now it tries to meet people’s needs and make this as good a place to work as possible. It has been a comfortable place for patients to stay. During their stay, patients were encouraged to take advantage of the opportunity to explore the premises and make new friends. Also, it has been a nice place for doctors who teach each other, encourage a group effort, have regular working hours and own desirable salary. Furthermore, the facility and administration here is very humanized for both patients and staff.As a result, patients are attracted to the hospital by its reasonable rates. Shouldice Hospital has specialized in hernia surgery (the Shouldice method) and is able to provide patients with low risk, low recurrence, and peace of mind. Shouldice achieves outstanding results as a low price and at high profit because everything done by the hospital is designed to maximize the difference between perceived quality and the value of the service provided to the patients on one hand and the cost of providing the service on the other. They do this by carefully screening patients.Patients are active participants in the service delivery process as presented with the utensils to prep themselves for surgery. The avoidance of general anesthetics allows a wide range of involvement of patients. The staff is freed from much of the disagreeable workload due to part-time positions. The cost of housek eeping, laundry, and food is also minimized. The clinic structures hospital jobs that involve more counseling and positive interaction with the patients. Shouldice Hospital is different from other hospitals in that Patients do not feel that they are staying in a hospital.It is Shouldice’s intentions to make its patients feel as if they are taking a vacation. When patients arrive to the clinic, typically they join up with 30 to 34 other patients and their friends and families in the waiting room. Patients with similar jobs, backgrounds, or interests are assigned to the same room to help the patients establish relationships and become more comfortable. The facility is also designed so that patients have to interact and walk around. There are no televisions are telephones in the patients’ rooms.This gives the patients the opportunity to tour the facility, visit each other’s rooms, lounging in the Florida room, and making use of the light recreational facilities. Sh ouldice Hospital uses a focus strategy. The Hospital’s market focus is on a narrow segment of potential patients who have a hernia and the patients are predominantly male, older in age, and essentially in good health. The hospital has knowledge of the large target market, as there were 600,000 such operations in the United States in 1979. Shouldice uses an internal market strategy.Shouldice’s doctors are dedicated to quality of the Shouldice method. The doctors are after several years at Shouldice must decide if this is something they want to do for the rest of their lives because eventually they will lose touch with other medical disciplines. Few elect to leave. Nurses at the facility are people oriented and work to assist patients as well as they can. The Staff is flexible and team oriented. Shouldice implements a sharing policy where the employees are paid a part of the profit in addition to their fixed salaries.This sharing is done based on their contribution towar ds the success of the firm. This entices them to work hard and put in more efforts. From the management point of view, they have given their staff a lesser work load and weekends off. This makes it able for the staff to spend more time with their families and keeps them content with their jobs. After discussion, our group has four suggestions for Shouldice Hospital in terms of their problem. First, author mentions that there are some people realize that they don’t have hernias when they talk to doctor in hospital.Therefore, hospital can increase its capacity by reduce this kind of error. Our group suggests that hospital should improve its questionnaire to make sure consumer can totally understand the questions. If there are some uncertainties in the questionnaire, nurses or doctors should call individual to make sure he/she has certain external types of abdominal hernias. Secondly, we think that Shouldice Hospital should not operate on Saturday. Even through Saturday operatio n can increase capacity by 20%, it is hard to control the operation quality. As O’Dell said† On the other hand, I'm oncerned about this talk of Saturday operations. We are already getting good utilization of this facility. And if we expand further, it will be very difficult to maintain the same kind of working relationships and attitudes. Already there are rumors floating around among the staff about it. And the staff is not pleased. † Right now, Shouldice hospital is much more efficient and effective than other hospital. We believe they make excellent utilization of their resource. Therefore, Saturday operation may cause some overload on hospital’s capacity which will jeopardize the current process flow.Thirdly, we believe that offers similar opportunities such as eye surgery is not a good idea. The reason is that the business bottleneck of Shouldice Hospital is the capacity of process rather than the demand in market. So, they should focus on how to impro ve the capacity to service more patients. Moreover, offering other surgery may harm their professional image in hernias area. Hence, our group suggests that they just stay on the hernias field and try to extent capacity. Fourth, we strongly suggest that Shouldice Hospital should build another hospital in the United States.Nowadays, 42% of their patients are come from the United States. Round-trip fares for travel to Toronto from various major cities in the North American continent ranged from roughly $200 to $600, as compare that the total operation fee including hospital is just around $1000. So the travel cost becomes a big financial burden for patients. Hence, open a new hospital in American will dramatically reduce the travel cost for customers and expand business. There are two big issue concerns with the new hospital, where to open and how to operate.Our group proposes that Shouldice Hospital should conduct a marketing research to find out where their current American patient come from and the transportation for some big city in United States to decide where to invest new hospital. About the operation of new hospital, quality control is the most important issue to maintain our brand reputation. They should relocate some experienced doctor from Toronto to American to train and direct the local doctor. Moreover, they should utilize the successful process flow into the new hospital and make some change by considering the difference culture and condition.Finally, Shouldice Hospital should be marketing their service, while the main strategy of marketing is to clarify where is hospital and what kind of operation is truly theirs. Because there are many individuals or institution on the market want to attract customers by using our brand image. But, the quality of their service is not very good. This phenomenon will jeopardize our brand image and destroy our reputation. It is the responsibility of hospital to help people distinguish the fake one. Our group belie ves that some marketing activity will well-build hospital’s brand image and help them success in the long-term.

Legal and Ethical Implications Essay

In the classroom there is responsibility and duties for the teachers, students, as well as the parents. These responsibilities help the classroom to run smoothly and they help to build a well-managed classroom. Of those responsibilities teachers, students and parents need to understand legal and ethical issues in classroom management. This paper will discuss two articles and address the legal and ethical issues for classroom management. It will address how the articles relate to the rights and responsibilities of students, teachers, as well as the parents. Lastly, I will discuss how each article will make a difference in the way I will manage my classroom in the future. Article One: Untangling Legal Issues that Affect Teachers and Student Teachers This article discussed legal issues and focused on child abuse, safety in the art room, freedom of expression and religion, and special education and how these topics affects art teachers as well as student teachers. From the article I lear ned that the Tenth, First, and Fourteenth Amendments hold significance for educational law in the United States. Next, from the article I read that it is required by law that a teacher reports child abuse. The article defined child abuse as a non-accidental, patterns of injuries, sexual abuse, neglecting treatment, physical or mental injuries, or mistreatment of a child under the age of eighteen (Untangling Legal Issues that Affect Teachers and Student Teachers, 2009, page 48). Child abuse is a federal crime and teachers could be held responsible if they don’t report it. If it is not reported a teacher can receive a misdemeanor and the penalty could range from spending time in jail to being fined. Safety in the art room is another topic discussed in this article. From the article I learned that a teacher could be held liable for injuries if the injuries are found to be negligent. An example of a negligent injury is teacher not demonstrating to students the proper care and handling of materials and tools. Art teachers should not assume that materials are safe and they should send out permission forms that let parents know what material students will be working with, have parents lists their contact information, and any know allergies the child may have. The article states that the art room should be set up properly, hazardous materials should be labeled, and teachers should lock up hazardous materials. This article discusses how children with exceptional needs cannot be excluded public education. Also, I read in the article about freedom of religion and how teachers cannot preach their beliefs in school nor have religious conversations with student and I read how students have freedom of expression but it is the art teacher responsibility to make sure the students art work is displayed in a way that is appropriate. Then the article goes into detail to discuss the liability of student teachers. From the article I read that student teachers are responsible for the same duties as full time teachers and the liability is the same as also. After reading this article it has impacted how I will manage my class. It made me realize how important it is to get to know all of my student and their parents, how to pay careful attention to my students, how to set my classroom up appropriately, and make sure I demonstrate how to use materials appropriately. It definitely made me realize the importance of freedom of expression and religion. I will respect all my students and never try to force my religion on them. Also, I will report child abuse if I see it. I didn’t realize how important all these things were but this article made me aware and my outlook on classroom management is differently. When managing my classroom I will make sure it incorporates all these things like freedom of expression, religion, and I will make sure the classroom is set up in a way that I am able to monitor my students for things like child abuse and to make sure they use certain materials appropriately. Article Two: Using Time-Out Effectively in the Classroom In this article it discusses how to use time out effectively and how it could lead to legal problems if used ineffectively. From the article, time out is defined as a procedure or form of punishment where students are denied access to all opportunities for reinforcement and it is used when inappropriate behavior is displayed (Using Time Out Effectively in the Classroom, 2007, page 60). Time-out has been used by many teachers to address inappropriate behaviors in the classroom. There are four different types of time-out and they are: inclusion time-out, exclusion time-out, seclusion time-out, and restrained time-out (Using Time-Out Effectively in the Classroom, 2007). Inclusion time-out involves removing the reinforcement from the student. Some variations that involved in this type of time-out are ignoring and removal of materials. Exclusion time-out is when the student is removed from the enhancing setting that caused the behavior. Exclusion time- out requires a student to be removed from instructional activities. Restrained time-out which is the most preventive form of time-out requires both a restraint and restriction. Restrained time-out is when the teacher places the student into a time-out position and maintains the student and position using physical restraint (Using Time Out Effectively in the Classroom, 2007, page 62). Isolation time- out better known as Seclusion time-out involves the teacher removing the student from the classroom and places them in a room or assigned area where he or she is restricted from leaving until they serve their time in this area. From the article I read that time-out becomes ineffective when typical pitfalls include classroom environments that are insufficiently reinforcing to the students or when time-out procedures lose their punishing qualities and take on reinforcing qualities (Using Time-Out Effectively in the Classroom, 2007, page 62). Also, I read over some recommendations on how to make the classroom reinforcing, use effective teaching strategies, how to come up with a time-out plan, and how to develop a hierarchical behavior management plan. I learned that we as teachers should be trained in methods of controlling behaviors. I learned some ways time-out is used inappropriately. For example, a teacher used it for a mild behavior. By doing this it could result to legal problems. After reading this article it has definitely changed my view on how I will manage my class in the future. When I manage my class, I plan to apply time-out effectively and use it in a way that is appropriate and will reduce the misbehavior within the student. Next, I will make sure I develop a hierarchical behavior management plan as well as a time-out plan so that the behavior and time-out is managed properly. Next, I will document when I use time- out which includes important information like the student name, date, behavior, duration, etc. By doing this, this can assist staff in determining if time-out was effective an d this could reduce chances of legal problems. I will make sure I establish a time out policy and I will go over this policy with my students on the first day of school and send a copy home to the parents to make sure they understand the time-out policy. Conclusion There are many responsibilities for parents, teachers, and students when it comes to managing a classroom. Teachers need to make sure they take the proper precautions and follow the state laws and schools policies when managing a classroom, and students need to make sure they understand the rules, policies, and procedures in the classroom. Also, parents need to be notified of these rules, policies, and procedures. Understanding and communication needs to co-exist between parents, students, and teachers so that legal and ethical issues don’t arise. References Bain, C. (2009). Untangling legal issues that affect teachers and student teachers. Art Education: TX. Katsiyannis, A., Ryan, J., Sanders, S., & Yell, M. (2007). Using time-out effectively in the classroom. Teaching Exceptional Children 39(4), 60-67.

The Drunkard by Frank O’Connor

â€Å"The Drunkard† is, at first glance, a comedy about youth and unintended drunkenness, and a grateful mother. It is also, however, a glimpse into the personalities of the members of a dysfunctional family: egotistical father, demeaned mother and ignored and/or abused child. Think about the story and choose a focus of your essay. It could be humor, family dynamics or the individual characteristics of the father or son. Once you have your theme, consider the points that you will relate to support your idea.Develop the five-paragraph essay BEFORE you write so that you know ‘where you are going’. The Use of Irony and Humor of â€Å"The Drunkard â€Å"In the story, â€Å"The Drunkard† the author Frank O’Connor uses a point of view to primarily reveal humor and irony. In the story, O’Connor uses first person point of view. First person point of view is told through the eyes of the main character in this story. The main character is named Larry. Larry is a young boy who has to go along with his father one day to a funeral.Larry’s father Mick is the person referred to as the â€Å"drunkard†. Larry seems to know what will happen when he goes with his father but is hoping that his father might consider his presence and not drink. Since the story is told through little Larry’s eyes and thoughts the reader mainly focuses on how Larry feels about his dad being a drinker. The Irony and humor that is found in human nature is revealed through Larry, first person point of view, and what happens on his outing with his father Mick.Irony, the incongruities between the expected and actual results of events and humor, the quality of being laughably ludicrous are interweaved in this story. In the short story, â€Å"The Drunkard† Frank O’Connor uses first person point of view to reveal the humor and irony that is created in this amusing story. Humor is seen many times in the story after Larry and his fath er Mick reach the bar following the funeral. Larry is thirsty and takes a drink of his father’s beer. Larry finishes his father’s drink and becomes drunk afterwards.While this is occurring his father is talking away with a man named Peter Crowley who is also a drinker. When Mick realizes Larry is drunk he knows he must take him home immediately. This scene is described as, â€Å"They all stopped gabbling to gape at the strange spectacle of two sober men, middle aged men bringing home a drunken small boy with a cut over his eye†(301). This could not be better told than through the eyes of Larry who at the time is observing all he sees happening around him. Two usually drunk men carrying home but a young boy who is not sobers enough to walk.This humorous scene described by the main character reveals more enjoyment because little Larry is the one who is drunk. It is also a bit ironic that the two grown men are carrying a drunken young boy home and it is not the oth er way around. Larry is watching all the people around him and knows how ridiculous he must look in between the arms of his father adepter Crowley. The humor is revealed in an entertaining way from the first person point of view because of the situation the main character is in and how he is describing it.Irony seems to occur in a few instances since Larry is setting up the reader with certain expectations. Larry tells us how his father is and knows exactly what will happen after the funeral. His father will wind up in a bar drunk like he had been described doing since his best friend passed away. Larry’s first conclusion about the circumstances that are likely to occur is, â€Å"I know I might have to bring him home, blink drunk, down Blarney Lane, with all the old women at their doors, saying: ‘Mick Delaney is on it again’† (302).This is Larry’s prediction to how the day would end up. To the reader’s hilarious surprise, this is not what hap pens. Larry’s thirst at the bar gets him in to an unusual situation and bewilderment from the liquor he has drunk. Larry as he realizes he is drunk says to himself, â€Å"But, drunk and all as I was†¦Ã¢â‚¬  (301). both the Larry and the reader are surprised by this ironic event. Larry’s prediction is reversed. He no longer has to take his drunken father home down Blarney Lane. Now Larry’s father has to take Larry home blind drunk.The twist of events that Larry the main character is going through mainly reveals the irony also in a more humorous way. Humor through the eyes and words of Larry, the main character, provide the reader with more enjoyment as his day continues. As the men carry Larry by the arms he knows he is going to stroll down Blarney Lane drunk. So as Larry is proceeding down the lane he cries out to the women laughing, â€Å"I’ll make ye laugh at the other side of year faces if ye don’t let me pass†¦Go away ye bloody bit ches†¦Take care or I’ll come back and show ye!† (302).This scene described by Larry is very comical. He knows he father usually passes down this same lane drunk but does not get to realize what it is like until now. It’s especially worse for Larry because he is not a grown man yet who is allowed to drink. It is ironic also because Larry never thought he’d be the one walking down this lane drunk after the funeral. The humor being revealed is more amusing through the words of Larry who is telling the story from the first person point of view.Using the first person point of view is more appropriate in order to reveal humor and irony as the main elements in this story. The main character Larry who is telling this story adds a more entertaining view. He gives the story irony from his own words and predictions. He also gives the story more humor because of his actions. Despite what he thought the day would be like with his father after the funeral he ends u p being mistaken in an amusing way. The story told from the first person point of view reveals a more enjoyable story, regardless of whether the story’s incidents were actually true or not.

Sexual Harassment Essay Example | Topics and Well Written Essays - 1000 words

Sexual Harassment - Essay Example The aim of this study is to present scenario of the sexual harassment that occurs in the school environment. This stirs great concern because approximately 81 percent of students experience any form of sexual harassment during their stay in school and 27 percent repeatedly encounters such situations. These students may encounter harassment from other students, which comprise 85% of the student while 40 percent from the teachers and other personnel of the school ("Sexual Harassment Information for Teens" 2006). Sexual harassment is one issue that has a subjective definition. Its meaning varies on the context of different groups, organizations or bodies that implement sanction against harassment. To this effect, teens and adults encounters confusion on the grounds of sexual harassment, thus, they may not voice out such experiences ("Every Teen Counts" 1997). As quoted on the study conducted by Susan Strauss, according to the National Advisory Council on Women's Educational Programs sexual harassment is any action that attacks the sexuality and the sexual aspect or a person acquired with the emphasis on the authority over students that can hindrance the development of full potential and capabilities (1993). Some forms of sexual harassment that female students encounter may include having physical contact, making sexual comments, receiving unwanted communications and indecent propositions. Physical contact can occur in different ways like grabbing or holding sensitive areas of the body and kissing against the will. Giving offensive names, starting rumors or sexual jokes about a person along with bad gestures are forms of sexual harassment. Also, any form of communication that is not welcomed, which may be hostile or distressing to the recipient, is considered as sexual harassment. This may include calls, letters and any form of stalking. Another action that is considered as harassment is indecent proposals. For students, this usually comes in the form of higher grade or academic standing in exchange for sexual favors ("Sexual Harassment Information for Teens" 2006). A survey of the American Association of University Women on 1993, whose results were quoted by Kathryn Wells Murdock and D avid Kysilko in their research, other forms of sexual harassment in school includes any actions that assault the sexuality of a student. Oftentimes, being called gay or lesbian, and other acts of gender-related public humiliation toward same or opposite sexes are included in the grounds for sexual harassment. More than half of the respondent students, 66% were victims of sexually-offensive jokes or actions, which are frequently considered as harmless stunts. This is a misconception because it leaves marks on the victim's personality (1998). Effects of Sexual Harassment Being the object of sexual harassment causes changes in a person's physical and emotional well-being. Effects can be observed in the significant changes in the behavior of a victim of sexual harassment. Some of the indications include self-consciousness, lost of self-esteem, depression and anger towards the attacker. With regards to emotional aspect, female students have more observable indications of sexual harassment experiences compared to male students, although the percentage of the female and the male students that experiences harassment is almost the same. Physical indications

Manangment Essay Example | Topics and Well Written Essays - 500 words

Manangment - Essay Example Impact of organizational culture would show in both positive or negative response like there will be higher satisfaction among employees when there is recognition at work. There will be lesser employee turnover when retention programs are offered to employees or in reverse, loss of interest when there is no motivation at all. Overall, organizational culture motivates people to work and be aligned with the organization. 2. Can the culture of an organization be changed to increase performance? The culture of an organization can be changed to respond to internal and external pressures perceived by members of the organization like decline of sales. For example, the company has to set up a new department to cope up in new ways due to problems of consumer complaint. Thus a strategy of change is affected by the manager to respond to this problem. Change is also needed for cost cutting efficiencies, like top management may feel a department is too big to manage, and so it has to be split for efficiency purposes. External influences also encourage the organization to institute change. For instance, competition, government regulations, financial limitations, and suppliers and technological advances impact for change.

Educational theory, trends, and perspectives Annotated Bibliography

Educational theory, trends, and perspectives - Annotated Bibliography Example The book targets multilingual students and teachers providing them with a diverse approach to education. Due to the current global travels, personalities need to be conversant with a variety of languages. As opposed to one local language in most learning approaches, the book contributes a lot to severalty in languages. Cognitive education, theories and applications through and explanation of the concepts surrounding them are looked at. The enhancement of these theories and their application to a classroom situation are expounded. The target audience for the book is practicing psychologists, students’ psychologists, and consultants. The book is relevant in providing psychology skills and shows the applications of these skills in education. Psychology perceived to be a complex subject is extensively simplified in the book. The book revolves around expounding the complex and extensive vernacular language in todays world. The book employs theory to explain these issues in a number of approaches. Through the theories, researchers interested in studying how several vernacular languages came about derive a lot of benefits. Languages exist in millions all over the world and an approach to find out about how they came to exist is a tall order. The book gives a whole different view to the notion. The book by Baker highlights the roles played by education policy in the development of education and the society. The book targets policy makers in governments and institutions of higher learning. It reiterates the critical role that education policy plays in developing education. The book further highlights that support clear decisions and resources are mandatory for such policies to work. Through good foundations by way of policy formulation and implementation, the challenges in the education sector are this of the past. The book by Becker introduces non specialists and the economic practices they use in handling Education practices. The ideas in

Lab report on deception Example | Topics and Well Written Essays - 1500 words

On deception - Lab Report Example However, the administering of even these scientifically-based tests has come under increasing fire. For example, polygraph results were barred from the trial of a U.S. trial of a federal judge as recently as December of 2008 (Assoicated Press, 2008). If such a scientifically-based device has come under such scrutiny and has been routinely barred from legal proceedings, it begs the question of whether an unaided human can detect deception merely by observing the subject. In their 1996 study, Vrij and Semin examined this question by recruiting not only college students, but also subjects from a variety of fields thought to be trained and experienced in lie detection (police patrol officers, prison guards, customs officials, etc.) as well as those constantly exposed to an environment based on lies and deception (prisoners). It was their hypothesis that law enforcement officials would be better at lie detection than "normal people" such as college students and that the criminals would have superior abilities to those of law enforcement. All of the subjects reported that they considered themselves highly experienced at detecting deception (Vrij & Semin, 1996). Vrij and Semin administered their study through a series of questionnaires administered at the subjects' places or work or incarceration. These questionnaires contained questions ranging over 16 nonverbal cues commonly associated with deception and concluded with the subjects rating themselves on their ability to detect deception in others on a 7-point scale. The results were compiled by group (college student, law enforcement, or criminal) and then analysed for accuracy. As predicted, the criminals exhibited the greatest level of accuracy in correctly identifying nonverbal cues of deception. It was also found that there was not a significant difference between the accuracy rates of law enforcement and college students, indicating that those considering themselves professional lie detectors fell victim to the same misconceptions on nonverbal cues as a lay person (Vrij & Semin, 1996). While Vrij and Semin's study does provide useful data that professional lie detectors have no superior knowledge of deceptive nonverbal cues than the rest of us, it does lack in that none of the subjects were actually tested in their ability to detect deception. This study will address that lack by actually testing whether or not subjects can detect deception through nonverbal cues, particularly by focusing on voice pitch. It is predicted that such attention to nonverbal cues will detect deception at a higher rate than chance and that those observers relying on voice pitch as a deceptive cue will be more accurate than observers relying on other nonverbal cues. Methods A pool of 761 subjects was recruited consisting of 454 females and 307 males who were informed that they would be participating in an undergraduate psychology tutorial study. These subjects ranged in age from 17 to 56 years with a mean age of 19.77 years and a standard deviation of 2.58 years. For this study, each subject was instructed to tell a story to another subject. This narrative could either be true or false and the observer

Book review on Song of the Hummingbird Essay Example | Topics and Well Written Essays - 750 words - 1

Book review on Song of the Hummingbird - Essay Example s set about sixty years after the fateful intrusion of Tenochtitlà ¡n-Mexico by Cortes, which earmarks the inevitable fall of curtains on the life of Huitzitzilà ­n. At the time of narration, she is a guest at a Catholic monastery in Mexico City where she wants to make her final confession. A young priest by the name of Father Benito is sent to attend her in order to absolve her from her sins before dying. However, the flow of the story develops into a clash of titans, Huitzitzilà ­n and father Benito, where it can no longer be termed as a confession. In her wisdom, Huitzitzilà ­n knows very well that the recount of her story cannot go undocumented and therefore she creates a platform to tell her side of story. Her perspective of Mexico conquest is an eye witness version from a conquered person’s point of view. There are numerous humorous and captivating scenes in the book, such as the lengthy religious debate between the priest and the protagonist. In this debate, Huitzitzilà ­n talks of events like Montezuma, the women’s cleansing ceremony performed at Tonantzin’s Temple among many others. The author uses the fictional autobiography of Huitzitzilà ­n in these scenes and many others to disparage European exploitation of the Mexico people. On his part, the priest is able to listen to Huitzitzilà ­n confessions to the point where he cannot take in the details of the stories and runs in protest and ashamed. The author appears to be asking readers to imagine how Mexico would have been in the present day if its culture had not been destroyed. However, this novel does not revolve around destruction but rather it is about the survival of the indigenous people and their culture. Many novelists in US have been in the habit of using poetry and narrations to reconstruct the almost forgotten histories of the indigenous people. However, this novel is cleverly informed by intricately interweaving fiction and historical facts which converge at some point in time. As much as

Managing Employee Appraisals Research Paper Example | Topics and Well Written Essays - 1750 words

Managing Employee Appraisals - Research Paper Example These risks include but are not limited to high rate of employee turnover, and low quality of products or services that the organization offers to the clients. Management of performance appraisals is a fairly demanding task. The management in organizations is often too busy to consider such issues, and the amount of effort required to maintain a healthy, practicable, and fully functional performance management system makes it seem more of a hassle than a good practice, but the reality is otherwise. According to DeNisi and Pritchard (2006), the research surrounding the topic of performance appraisal has attracted a lot of criticism because of the overemphasis placed on the psychometric issues. It is equally important for the appraisal research to place emphasis on and explore the effective systems of performance appraisal that can inculcate the motivation in the employees to improve their performance. Some of the most important components of the effectiveness of employee appraisal inc lude the perceived level of accuracy, fairness, and satisfaction on the part of the employees because these perceived reactions of the employees can serve as the motivational factors to help them improve their performance. ... It is linked with a range of outcomes of employee appraisal like motivation of the employees and their satisfaction with the appraisal. Achievement of their satisfaction is extremely important for the management because employees can only be motivated to improve their performance once they have the confidence that their past performance has been judged fairly. In all cases, the more transparent the system of employee appraisal, the better it can be understood by the employees and their perceived reactions to it are likely to be more positive. Considering the importance of a well-developed, organized, and transparent system of employee appraisal, use of software for performance management is fairly common in a lot of industries ranging from healthcare to construction and schools. One such software that is suitable for use in the healthcare industry is HealthcareSource Performance Manager. This software makes the process of healthcare performance management quite simplified with the au tomation of the content and workflow for competencies, performance reporting, training, and performance appraisals. The software provides the management with a structure and an efficient reminder system that places emphasis on the achievement of goals and makes the documentation, chasing, and communication quite convenient for the management. Improvements made to the employee appraisal with the use of the HealthcareSource Performance Manager include improved on-time completion ratio of employee appraisal, improved communication in the organization, consistence between the goals of the organization and those of the employees, and minimized time

Detailed Character Analysis for Hally, Sam, and Willie Essay

Detailed Character Analysis for Hally, Sam, and Willie - Essay Example We learn about Willie through what Sam says to him concerning his dance partner: â€Å"You hit her too much. One day she’s going to leave you for good† (7). From this, we can gather that Willie does not like to admit his mistakes, as Sam had to draw the information out of him that Willie had beaten his dancing partner, Hilda. Willie also likes to blame others for his problems: â€Å"Before that I use to be happy. And is you and Miriam who bring me to Hilda and say here’s partner for you† (37). We can see that Willie can’t take responsibility for his own actions and takes his frustrations out on others, but we can see how he learned this type of response from the way he’s been treated and seeing how others around him react. Willie functions as a foil to Hally. We can see the same kind of reactions in Willie as we see in Hally. The difference is that Hally thinks of himself as superior to Willie when he really does the same things as that Willie does. This is one reason that Willie isn’t as well developed as the other two characters; he has served his function. We already have one main character that treats people poorly, but Willie functions as the character that highlights Hally’s hypocrisy, and so we don’t need to know that much else about Willie. As previously mentioned, the main portion of the play takes place in conversations between Sam and Hally. Hally is a young, white, school age boy that has picked up his attitudes towards Sam and Willie, the servants, from his parents. It extends further than just how he degrades them when he’s angry at them; it includes how he feels superior to them as revealed in his everyday speech with them: â€Å"Act your bloody age†¦Cut out the nonsense now and get on with your work. And you too, Sam. Stop fooling around† (13). Even though the boy is does not earn the best grades in school, he considers himself intellectually superior to Sam and feels the need to instruct him: â€Å"Tolstoy may